No chronic medication for 2 months
<p>My mother is on chronic medication and is approved by discovery. We have made numerous calls to the chronic division and every call Centre agents assures is the medication is being sent to us via dischem direct. We received a call saying the medicine is being sent and is marked urgent but no medication has been received. For 2 months we are buying g the medication. Surely this is not acceptable. </p>
Dear divash-parbhoo
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear divash-parbhoo
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear divash-parbhoo
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear divash-parbhoo
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
I am very disappointed with discovery health service to my mum. Her chronic medication arrived yesterday and half her medication is not there. Her thyroid medication is not there and her multivitamin tablets. As chronic patients who require multivitamins as part of a regimen surely the this should be part of the chronic fund. My mum received a call saying this is not covered. My previous medical aid gems covered everything required for her chronic conditions
I am very disappointed with discovery health service to my mum. Her chronic medication arrived yesterday and half her medication is not there. Her thyroid medication is not there and her multivitamin tablets. As chronic patients who require multivitamins as part of a regimen surely the this should be part of the chronic fund. My mum received a call saying this is not covered. My previous medical aid gems covered everything required for her chronic conditions
Dear divash-parbhoo
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear divash-parbhoo
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear divash-parbhoo
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear divash-parbhoo
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team