JP
Jaco P
1 reviews | Active since Mar 2009
20 Oct 2015, 10:32
No Chronic Cover
Dear Discovery<br> <br> Why do I pay for cover for my chronic condition, which is life threatening, but still have to pay to get a procedure done IN HOSPITAL? I had to cancel my procedure for tomorrow because of you robbing me of treatment. Thank you so much for your excellent service.
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Discovery Health's replyOfficial
22 Oct 2015, 15:47Hello jacodp,
Thank you for your comment.
As discussed, we confirmed that the procedure you are querying is subject to a co-payment. I have advised your treating healthcare professional of the necessary information and reports required to review the co-payment in question. Once we have received this information we can sent it to our Medical Review Team to assist further.
We are sorry for the frustration this has caused you and please feel free to contact us should you require any further assistance.
Regards
Dimakatso
Thank you for your comment.
As discussed, we confirmed that the procedure you are querying is subject to a co-payment. I have advised your treating healthcare professional of the necessary information and reports required to review the co-payment in question. Once we have received this information we can sent it to our Medical Review Team to assist further.
We are sorry for the frustration this has caused you and please feel free to contact us should you require any further assistance.
Regards
Dimakatso
Discovery Health's reply22 Oct 2015, 15:47
Official
Hello jacodp,
Thank you for your comment.
As discussed, we confirmed that the procedure you are querying is subject to a co-payment. I have advised your treating healthcare professional of the necessary information and reports required to review the co-payment in question. Once we have received this information we can sent it to our Medical Review Team to assist further.
We are sorry for the frustration this has caused you and please feel free to contact us should you require any further assistance.
Regards
Dimakatso
Thank you for your comment.
As discussed, we confirmed that the procedure you are querying is subject to a co-payment. I have advised your treating healthcare professional of the necessary information and reports required to review the co-payment in question. Once we have received this information we can sent it to our Medical Review Team to assist further.
We are sorry for the frustration this has caused you and please feel free to contact us should you require any further assistance.
Regards
Dimakatso