JP
Jop P
1 reviews | Active since Feb 2017
31 Oct 2023, 21:45
No-care culture surfacing at Discovery
Once again Discovery disappointed. Gave another chance to show their worth and yet again they failed. Customer service lady promised feedback in 5 working days. Yet so silent you can hear a pin drop and hear the cash dumping into their fault. This is the extent of SA’s biggest medical aid’s no-care culture coming to surface. As long as you pay you are the best member but heaven forbid you get I’ll!
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
01 Nov 2023, 07:00Dear Jop P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply01 Nov 2023, 07:00
Official
Dear Jop P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
01 Nov 2023, 15:42Dear Jop P
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply01 Nov 2023, 15:42
Official
Dear Jop P
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
