LN
Linda N

1 reviews | Active since Jul 2011

15 Mar 2017, 10:16

NO CALL BACK REF NO ***

<p>NOBISA YOU WERE SUPPOSED TO CALL ME BACK LONG AGO ????????</p>

0
Replies (3)
Discovery Health
Discovery Health's reply15 Mar 2017, 10:56
Official

Dear Service007

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply17 Mar 2017, 13:38
Official

Dear Service007

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

LN
Linda N's update19 Mar 2017, 11:42
Reviewer Update

WE ARE CURRENTLY EXPERIENCING A SYSTEM ISSUE - Is this why your members are not getting refunded correctly ?? You also have not given me a turnaround time for this system issue to be resolved.
This is quite a serious issue when it involves members finances. Don't you agree?