No Benefit

I hardly ever claim from the medical aid.

During December I needed to go for a Covid test and consulted the Discovery App. I followed the instructions and made use of the preferred supplier (NextPath). Upon arrival they indicated that they no longer claim from the Medical Aid and I need to pay. (Discovery Site indicated they settle supplier)

Since then it's been a struggle to claim amount from Discovery. First of all they queried the invoice. (Due to referring doctor practice number not displaying) I requested updated invoice and now they decline indication I do not have benefit. I phoned the call center and logged a request as my plan allow for 2x rapid, 2x PCR per annum.

Once again the App indicated this morning the claim declined due to no benefit. This is a total waste of time for so little money.