no apology just termination of policy

I chose a doctor on one of the list that Discovery send me as i am on the keycare plus. I took my sick son to the doctor yesterday and was told the doctor has moved overseas. i called discovery health and was advised to choose another doctor and they called him to confirm if he is still available of which he advised that i must come through before 13:00. i went there as advised at 12:20 and was turned back with my sick child. i ended up taking my sick child elsewhere and had to pay.<br> <br> i send discovery health an email of how disgusted i was and do not want to be associated with people wh0 do not care about others health. i got an email from them today advising me that ive been withdrawn effective from end of Decemeber 2015. no apology no call to find out what the issue is.<br> <br> it was good for them that they deducted R2440 EVERY MONTH. i will not recommend them to anyone. <br> <br>