No answer from Vitality concerning my gym cashbacks

Item: Discovery Health
Rating: 1
Author: Sammyfish S

I sent an email to Vitality on the 13th Nov 2020 that I am not getting my gym cashbacks for meeting my targets. Before COVID19, i was getting my cash backs without problems. I got an email from Vitality on the 16th Nov that they will investigate. 10 days have passed with no answer, why? Please assists.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

30 Nov 2020, 07:06

Dear Sammyfish S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply30 Nov 2020, 07:06

Official

Dear Sammyfish S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

01 Dec 2020, 10:42

Dear Sammyfish S

We’ve responded to your query.

Regards

Discovery Health Servicing Team

Discovery Health's reply01 Dec 2020, 10:42

Official

Dear Sammyfish S

We’ve responded to your query.

Regards

Discovery Health Servicing Team