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brian M
1 reviews | Active since Apr 2024
02 Jun 2022, 14:03
No answer from Discovery.
Every Time I call you , hold on and patiently wait, listen to the dumb marketing I have no interest in, then get cut off only to start the whole process again. PLEASE CALL ME
Helpful (0)
Replies (8)0
Replies (8)
Discovery Health's replyOfficial
03 Jun 2022, 07:34Dear Brian M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Jun 2022, 07:34
Official
Dear Brian M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
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brian M's updateReviewer Update
03 Jun 2022, 08:11Hi, what are you investigating if you do not know what the problem is other than your phones cutting out?
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brian M's update03 Jun 2022, 08:11
Reviewer Update
Hi, what are you investigating if you do not know what the problem is other than your phones cutting out?
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brian M's updateReviewer Update
03 Jun 2022, 12:022nd reply, thank you for the marketing information Odwa Goduka , if you had not placed the information I was looking for in the body of your email as requested, I would still be none the wiser as it does not say where to find the requested information. I am also still waiting for the list of optometrists as also request. You still only get a single star rating. Pity it could not go lower.
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brian M's update03 Jun 2022, 12:02
Reviewer Update
2nd reply, thank you for the marketing information Odwa Goduka , if you had not placed the information I was looking for in the body of your email as requested, I would still be none the wiser as it does not say where to find the requested information. I am also still waiting for the list of optometrists as also request. You still only get a single star rating. Pity it could not go lower.
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brian M's updateReviewer Update
03 Jun 2022, 12:08Note what happens if you search Pretoria for an optometrist. You can go to Okhahandja, DDoes Discovery pay for the flights and car rental too?image.png 134.65 KB
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brian M's update03 Jun 2022, 12:08
Reviewer Update
Note what happens if you search Pretoria for an optometrist. You can go to Okhahandja, DDoes Discovery pay for the flights and car rental too?image.png 134.65 KB
Discovery Health's replyOfficial
03 Jun 2022, 12:13Dear Brian M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Jun 2022, 12:13
Official
Dear Brian M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
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brian M's updateReviewer Update
03 Jun 2022, 13:37LOL 2 out of 4 questions answered.
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brian M's update03 Jun 2022, 13:37
Reviewer Update
LOL 2 out of 4 questions answered.
Discovery Health's replyOfficial
10 Jun 2022, 09:10Dear Brian M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 Jun 2022, 09:10
Official
Dear Brian M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
10 Jun 2022, 15:27Dear Brian M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 Jun 2022, 15:27
Official
Dear Brian M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team