LM
Lauren M
1 reviews | Active since Nov 2018
20 Sept 2022, 13:54
NIPT test trauma
Discovery went out of their way to NOT assist me! I was sent for a NIPT test by my gynae for my 2nd pregnancy. The lab couldn’t run the blood work until I got an authorisation number from Discovery. They claimed they will only grant me this number if I meet their qualifying criteria! They couldn’t tell me what this entails. Their service has been ********** and strongly recommend if someone is reading this, you do not have Discovery as a medical aid. They have let me down terribly and they do not honour their “maternity basket of benefits”. All lies.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
21 Sept 2022, 06:46Dear Lauren M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply21 Sept 2022, 06:46
Official
Dear Lauren M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
22 Sept 2022, 10:00Dear Lauren M We’ve responded to your query. Regards Discovery Health Servicing Team
Discovery Health's reply22 Sept 2022, 10:00
Official
Dear Lauren M We’ve responded to your query. Regards Discovery Health Servicing Team
