Nightmare from Hell Mediexpress Serice provide for Discovery

Good day , i would like to Bring to your attention the Most in experience service provide that discovery uses. I have been getting monthly medication for atleast 8 years for 5 of those i mainly had Problems . Trying coordinate my delivr correctly . Spoke to Mediexpress Pharmacy numours times . NO IMPROVEMENT ! i even went as far as make sure that under the note secyion - They add instruction CLEARLY TO BE FOLLOWED . as 2 of us receive meds on the ....SAME DAY !!!!!! Due to the scripts been activate and received by Discovery on the same eMedicial aid number . Main and secondary members. Still idots cant even follow or Read instruction . I receive a SMS on Friday 17 July 16.43 pm . Ref MX00092SPS. to collect my meds . as after 8 days it will be sent back . Today the 24 July went to Cresta Dischem . No Meds for me . only my Partners.

Last month and in May & June 20202 also got an Sms to got Dischem Ctrsta , meds are ready for collection . Again my meds were not ! their. I then asked Dischem Parmacy Manager to assit , and find out whats hapening . OMG !! that wa just to much to ask , The Manager was totally horrified that a customer could request that . He absolutely did not even try to help . He is just their to collect his monthly Salary . You the customer is NOTHING !! Because how dare you ask him , to actually pick up a phone and make call . But between Mediexpress and Cresta Dishem DISCOVERY use their service . Discovery and those pharmacy one is just a faceless number . Who are both medical companies who just milk the customer / consumer for as much money as possible They . couldn't care less . if they dida care , i would not still have the sam eissue for atleast the last 5 years. And please keep the SORRY sorry to yourself . I dont need lipservice ...... i need my meds and actual service .

The Funny part is i receive another SMS TODAY 24vJuly 2020 @ 15.09 thanking me for collecting my meds . The SAME Meds i never !! Got . But now discovery will pay the over R 3000 a service that their loyal client pays for monthly . Surely it come all down to ***** ... What do you think ? Mr Andries Kruger Discovery ***

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