YM
Yvette M

1 reviews | Active since Jul 2016

24 Jul 2016, 19:16

New mom struggeling with Discovery

<p>I had my first baby almost 3 months ago a time in my life that is suppose to be the happiest instead I am stressed out and frustrated due to the poor customer service I received due to the outstanding accounts of my baby's birth. Numerous emails and phone calls and my accounts are still outstanding due to a error on Discovery's side. All the consultants and supervisor notices the problem from their side and promises the fix the problem. Almost 3 months later and still the problem is not fixed. </p>

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Replies (2)
Discovery Health
Discovery Health's reply25 Jul 2016, 07:47
Official

Hi MEYYVE01

Thanks for the opportunity to respond. We’ll look into your query and let you know soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply27 Jul 2016, 08:23
Official

Dear MERYYV01

We’ve just sent you final feedback by email. Please contact us if you have any other queries.

Regards
Preeti Jagjiwan