New member penalty for chronic condition - waiting

Good day<br> <br> I have recently joined Discovery after being with Momentum. The website indicated that a broker will contact me shortly which was Musi Skosana. He completely convinced me that there will not be a single problem going forward.<br> <br> He then touched on a waiting period for planned hospitalisation to which i have agreed. All looked very impressive until the day of the 30th of June when i fell sick. I went to the doctor who issued a bill of R770 to Discovery. We then discovered that all benefits have a waiting period. Darren the underwriter apparently made the decision due to the fact that i am chronic. Ten phone calls later with Brad, Ettiene, Jiten, Fudge etc. could not resolve any matters.<br> <br> I have been refused services at pharmacies, Vitality networks and the doctors. People were shocked to see that Discovery membership cards can actually \bounce". Now with over R200 of phone calls"