aB
amalia B
1 reviews | Active since Feb 2011
14 May 2024, 10:48
New member medical card
New member card I am a new member of discovery health and must say that the general support and assistance is good, but does it really take more than 5 months to get a new membership card from you? i have been waiting since january for our cards and there is just no communication what so ever, and that includes my personal healthcare consultant. So your new card department is really in shambles. Please send the new card within the week.
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Replies (2)Discovery Health's replyOfficial
14 May 2024, 12:16Dear amalia
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 May 2024, 12:16
Official
Dear amalia
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
15 May 2024, 09:31Dear amalia
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 May 2024, 09:31
Official
Dear amalia
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
