aB
amalia B

1 reviews | Active since Feb 2011

14 May 2024, 10:48

New member medical card

New member card I am a new member of discovery health and must say that the general support and assistance is good, but does it really take more than 5 months to get a new membership card from you? i have been waiting since january for our cards and there is just no communication what so ever, and that includes my personal healthcare consultant. So your new card department is really in shambles. Please send the new card within the week.

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Replies (2)
Discovery Health
Discovery Health's reply14 May 2024, 12:16
Official
Dear amalia

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 May 2024, 09:31
Official
Dear amalia

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team