1 reviews | Active since May 2016

02 Oct 2019, 12:44

Never willing to pay!!!

To give this terrible medical aid 1 star is too much!! They are by far the WORST medical aid ever!!! Last year I was admitted into hospital by my Neurologist, for an emergency. Prior to admission, Discovery health gave the clinic an authorisation number. A few days later they made the payment and then did a reversal on that. Discovery Health decided that it was not a network hospital and therefore revered the payment. Irrelevant of the fact that the reason for my admission was an emergency. They also did not accept the motivational letter my Neurologist sent through.

0
Replies (2)
Discovery Health
Discovery Health's reply02 Oct 2019, 14:43
Official
Dear Alison Gee

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 




Discovery Health
Discovery Health's reply07 Oct 2019, 14:30
Official
Dear Alison G

Please check your emails for feedback from us. Regards
 Discovery Health Servicing Team