BS
Brian S

1 reviews | Active since Sept 2014

26 Oct 2016, 16:04

Never take responsibility

<p>I get my insulin via Discovery's approved supplier, medexpress.</p> <p>One of the pens simply snapped in half, the pen was still two thirds full.</p> <p> </p> <p>Called discovery and was told its not their problem and I must go to Dischem to sort it or I must pay for a new one!!!!!!!</p> <p>Discovery insists that I use medexpress and now that there is a problem they walk away.</p> <p> </p> <p>Obviously I wont make the month with one pen short and then the Discovery "helathcare professionals" have a baby as I'm using "too much!!!!"</p> <p>Without a doubt discovery is the worlds most pathetic, *********** medical aid.</p> <p>Shocking service and bad attitude too</p>

0
Replies (4)
Discovery Health
Discovery Health's reply26 Oct 2016, 16:17
Official

Good day wefbjr guilgfsef

We received your complaint and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply28 Oct 2016, 14:53
Official

Dear wefbjr guilgfsef

Please check your email inbox for our final feedback.

Regards
Discovery health Servicing Team

Discovery Health
Discovery Health's reply28 Oct 2016, 14:53
Official

Dear wefbjr guilgfsef

Please check your email inbox for our feedback.

Regards
Discovery health Servicing Team

Discovery Health
Discovery Health's reply01 Nov 2016, 07:50
Official

Dear wefbjr guilgfsef

Please can you confirm a contact number that we can reach you on.

Regards
Discovery Health Serving Team