cS
chanelle S
1 reviews | Active since Jan 2016
03 Mar 2016, 13:05
never go on discovery keycare medical aid
firstly once again i'm constantly receiving bad service from discovery key care... use are one medical aid that is useless you are fast to deduct ones money but when you need to pay out a claim... then there's allot lot of stories <br> every time i call in not one consultant could give me the correct information then you get transferred to managers that is so rude... its actually sad if i have to go through this how does the other people feel...<br> its a cheap medical aid but you end up spending more when you have to pay in at doctors rooms etc... <br>
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Discovery Health's replyOfficial
10 Mar 2016, 14:12Hello DECA,
Thank you for your comment.
As discussed, we will pay providers that are on our network at the agreed rate and you will not have any co-payments. You may find a list of providers on our website at www.discovery.co.za
Our optical benefit is administered by Iso Leso Optics. They are responsible for the confirmation of benefits and the processing of claims. They may be contacted on ***.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Thank you for your comment.
As discussed, we will pay providers that are on our network at the agreed rate and you will not have any co-payments. You may find a list of providers on our website at www.discovery.co.za
Our optical benefit is administered by Iso Leso Optics. They are responsible for the confirmation of benefits and the processing of claims. They may be contacted on ***.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Discovery Health's reply10 Mar 2016, 14:12
Official
Hello DECA,
Thank you for your comment.
As discussed, we will pay providers that are on our network at the agreed rate and you will not have any co-payments. You may find a list of providers on our website at www.discovery.co.za
Our optical benefit is administered by Iso Leso Optics. They are responsible for the confirmation of benefits and the processing of claims. They may be contacted on ***.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Thank you for your comment.
As discussed, we will pay providers that are on our network at the agreed rate and you will not have any co-payments. You may find a list of providers on our website at www.discovery.co.za
Our optical benefit is administered by Iso Leso Optics. They are responsible for the confirmation of benefits and the processing of claims. They may be contacted on ***.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan