NEVER ENDING TROUBLE - NO NOTICE RE CHRONIC EXPIRING - ONGOING PROBLEMS

<p>TERRIBLE EXPERIENCES WITH DISCOVERY HEALTH. FEDHEALTH ARE MUCH BETTER AS FAR AS A MEDICAL AID GOES.</p> <p>WE DO NOT GET NOTIFIED ABOUT THE IMPORTANT THINGS - LIKE CHRONIC BENEFITS EXPIRING OR R4000 CLAIMS THAT SHOULD HAVE GONE THROUGH CHRONIC BUT ARE NOT.</p> <p>EMAILS COME THROUGH SPORADICALLY SO WE CANNOT TELL WHAT IS GOING ON.</p> <p>TRYING TO LOOK UP INFORMATION ON THE WEBSITE BUT IT KEEPS CRASHING.</p> <p>EMAILS AND SMS'S ARE NOT BEING RECEIVED AND THEY CANNOT UNDERSTAND WHY.</p> <p>THEY JUST KEEP TELLING ME THAT THERE ARE SYSTEM ERRORS AND IT WILL BE FIXED MOVING FORWARD. BUT WHAT ABOUT MOVING BACKWARD AND RECEIVING EMAILS I SHOULD HAVE ALREADY RECEIVED?</p> <p>NOW I HAVE TO SPEND HOURS REDOING CHRONIC APPLICATIONS AND WHAT ABOUT R4000 CLAIMS THAT SHOULD HAVE GONE THROUGH CHRONIC ALREADY?</p> <p>NEVER HAD THESE KIND OF PROBLEMS WITH FEDHEALTH THEY ARE AN EXCELLENT MEDICAL AID.</p> <p>WHY ARE WE NOT BEING NOTIFIED ABOUT THE IMPORTANT THINGS ???</p>