RM
Refiloe M

1 reviews | Active since Jan 2014

28 Feb 2019, 10:17

Netcare Pholoso Hospital - Practice number ***

This email i sent to discovery before my admission. And now i am liable for the payments. Reference No: ********** 031. ********** 370 I arrived at Polokwane pholoso Netcare @ 09:43 on 31/12/2018 and was admission @ 16:58. The main issue is the CoPayment of R7650.00 which I do not have. I requested to cancel everything until the hospitalmanager agreed that they will waiver the whole amt of R7650. Kindly advice on the matter on how to best to resolve the issue . As per telephone conversation this morning, see attached mail below.This email is in reference to the co-payment fee . The dated of the admission and the email sent to Discovery. Thus, I request that you kindly waive the co- payment fee , for it was impossible for me to make the payment in installment as it was suggested by receptionist. The reason i was admitted was that Mr Molefe approved and confirmed that the co-payment will be waived.

0
Replies (2)
Discovery Health
Discovery Health's reply28 Feb 2019, 12:23
Official
 
Dearrmanthata 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards
 Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply05 Mar 2019, 15:25
Official
 Dear rmanthata 

We have sent you feedback via email. 

Regards
Discovery Health Servicing Team