NEGLIGENCE & lack of COMMUNICATION

DISCOVERY HEALTH your service is shocking! My 75 year old mother cannot settle my deceased father's estate because you cannot seem to get her MEDICAL TAX CERTIFICATES sent to us (2015 - 2021). This is NOT ACCEPTABLE as my mother is going to have to pay a R38 000 penalty to SARS because you cannot deliver these. We have bene trying for weeks and no response other then you messing up her membership and adding an executor who was never appointed over the estate. SHE IS THE EXECUTOR and you have the relevant documentation.