****ndous waste of time

Item: Discovery Health
Rating: 2
Author: Doug T

Another 2 hours of my day wasted. Sadly I have to leave Discovery due to permanent employment. Went through the process of cancelling and then told to hold on for confirmation. 29mins later and the same boring tune I gave up. If we re on hold can someone get back to us every few minutes or terminate the call. Please also change the same repetitive music.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

07 Jun 2021, 12:42

Dear Doug T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply07 Jun 2021, 12:42

Official

Dear Doug T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

08 Jun 2021, 10:17

Dear Doug T

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply08 Jun 2021, 10:17

Official

Dear Doug T

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team