aA
appycohen A

1 reviews | Active since May 2016

17 Jan 2023, 11:31

my son died of cancer because discovery couldn't give me my hospital authorisation in time!

I held on the line for half an hour to get a hospital authorisation. I couldn't get it in time...my son died of cancer because discovery couldn't give me my hospital authorisation in time!

0
Replies (2)
Discovery Health
Discovery Health's reply17 Jan 2023, 12:31
Official
Dear Michael C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Jan 2023, 11:31
Official
Dear Michael C

We sent you an email.
   
Regards 
Discovery Health Servicing Team