NP
Natasha P

1 reviews | Active since Jan 2019

31 Mar 2019, 10:30

My heart is broken.

We have been with Discovery for a really long time. For the most part we have been Happy with our option to join Discovery. We follow the rules and never complain about all the medication we have to pay cash for. Unfortunately I have been sad and confused about their policy on breast reduction. I am 38 years old, I have gone through 2 back operations, I have chronic headaches because of the spasms in my shoulders. Sometimes I have difficulty breathing because of my heavy breasts. I am depressed and in tears most of the time. People have told me to lose weight but my breasts stay the same? Cosmetic you say? No I don't want to look pretty, I just want to feel normal. I just want to be able to walk without pain in my back, shoulders and neck. I want to be able to put on a bra that you find in the shop and have it fit me. I don't want the shop attendant to laugh at me when I tell them my bra size, and ask if they can order it for me. So no, this is not cosmetic this is life changing.

0
Replies (3)
Discovery Health
Discovery Health's reply01 Apr 2019, 09:33
Official
Dear  natasha-dannhauser-philpott 

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team 

Discovery Health
Discovery Health's reply02 Apr 2019, 11:56
Official
 Dear natasha-dannhauser-philpott 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team 

NP
Natasha P's update26 Jun 2021, 19:19
Reviewer Update
Good evening Discovery, can we come back to this matter that is still not resolved? This is becoming a pressing matter.