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Elaine T

1 reviews | Active since Nov 2022

08 Nov 2023, 14:12

My Anxiety and Chronic depression meds not covered by Classic Priority Option

It is the time to change my medical aid option with Discovery Health. So I would like to downscale as I have no dependents and it is costly to be on the Classic Comprehensive for only one person. I compare the other options and see that the Classic Priority looks like it will cover what I need. However before selecting it I ask one question - Are the chronic medications that I am on for depression and anxiety (Xanor and Cymgen) covered under the Classic Priority? The answer comes back - NO! To get my medication I HAVE TO be on the Classic Comprehensive or Executive which are expensive and unnecessary for me. I'm not happy that I cannot downscale because of this. It has taken years to find the right combination of medication to assist me with the conditions. Discovery Health - help!

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Replies (2)
Discovery Health
Discovery Health's reply09 Nov 2023, 06:25
Official
Dear Elaine T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Nov 2023, 08:51
Official
Dear Elaine T

We’ve sent feedback to you on the concern received. 
 
Regards
Discovery Health Servicing Team