MSA to hospital cover- WTH

What an absolute disappointment from such a big name in medical aid cover. It’s like they have never processed a claim before.

They recently paid for a hospital stay from my day to day savings and it’s been 2 months and no one at Discovery Health can fix it.

I phoned them 3 days in succession and was promised feedback by day end. Today will be my 4th call to them… they don’t call you.

I had Discovery Health for over 10 years and I must say I’m appalled by this service.