HH
Hiddenscars H

1 reviews | Active since Nov 2012

14 Feb 2017, 08:41

MSA refund delaying tactics

<p>I am sick and tired of discovery health's empty promises and attempt to hold on to my money any longer than necessary. &nbsp;I was told that my MSA refund will be released on 11/02/17 after cancelling my medical aid effective 30/09/16. &nbsp;TTill today I have not received my money and I am told every time I make a follow up that the money has been paid but its not in my account. &nbsp;It is exactly this kind of attitude that I withdrew my membership in the first place. &nbsp;I understand that I am no longer a discovery client, so they should stop wasting my time and PAY WHAT IS DUE TO ME.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply14 Feb 2017, 14:15
Official

Dear hiddenscars

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 Feb 2017, 14:38
Official

Dear hiddenscars

We can confirm that we have resolved this matter. We have sent you feedback by email.

Regards
Discovery Health Servicing Team