vV
velesca V

1 reviews | Active since Feb 2010

21 Jun 2016, 13:42

MSA for hospital claims

<p>Last week I sent a mail regarding hospital claims that was deducted from my MSA. The one claim was reversed, however, now another 2 claims have been processed to my MSA. I'm now seriously starting to get irritated with Discovery. I shouldn't be the one having to keep a watchful eye on my savings. You should be competent enough to do your work correct and we should have absolute faith that we are not being taken for a ride with our savings. Have you mind this is not even the first time it's happening to me. Happened last year with my birth as well. How many others are not taking note of things such as this.</p>

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Replies (2)
Discovery Health
Discovery Health's reply21 Jun 2016, 14:08
Official

Dear Velesca

We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing

Discovery Health
Discovery Health's reply23 Jun 2016, 14:51
Official

Hi Velesca

As discussed telephonically, we are in the process of resolving your query. We will provide you with final feedback shortly.

Regards
Anil