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phindile P
1 reviews | Active since Jan 2013
02 Nov 2023, 14:12
Mrs00
I had a hospital plan that I was paying for my son Sizwe Mbele that was canceled last year already but they keep on debiting my account every month. Sad part is the debit order it's always returned and they charge me 25 for the unpaid, I keep calling, writing mails to Discovery to explain the matter. Each time that I call they said they will fix till now it's still deducting my question is who is going to return my R25 for unpaid? Can Discovery take this matter seriously as it costing me a lot. Thanks
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Replies (2)Discovery Health's replyOfficial
03 Nov 2023, 07:14Dear Phindile P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Nov 2023, 07:14
Official
Dear Phindile P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
06 Nov 2023, 14:05Dear Phindile P
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Nov 2023, 14:05
Official
Dear Phindile P
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
