BH
Bongokuhle H
1 reviews | Active since Oct 2021
31 May 2022, 10:56
Mr Thabani Hlongwa
I was involved in a car accident on last month the netcare ambulance took as on the seen they ask as we a card for medical i give him they went inside to to make a call to confirm the funds with in 5 minute they come back and say i don't have enough fund they took me to public hospital when i was better i make a call for discovery to find out they said to i got four hundred thousand fund for trauma benefit but know they won't help me because it to late i'm still waiting for operation at public hospital it been a month now with out help i'm at witbank hospital thanks.
Helpful (0)
Replies (4)0
Replies (4)Discovery Health's replyOfficial
31 May 2022, 12:18Dear Bongokuhle thabani H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply31 May 2022, 12:18
Official
Dear Bongokuhle thabani H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
01 Jun 2022, 11:35Dear Bongokuhle thabani H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply01 Jun 2022, 11:35
Official
Dear Bongokuhle thabani H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
BH
Bongokuhle H's updateReviewer Update
01 Jun 2022, 14:08Yaa youhave been in touch with me but still case not resolve i deed what you want me to do when you phone me you said you don't see the rejections off authorization when you reject you must state the reason for rejection because i make a call on yesterday the consultant i get there say i see the rejections but today you want me to call the hospital to state why the reason for rejection hey you playing around with the people on difficult time because you ask me something that you see on you system it time for change now.
BH
Bongokuhle H's update01 Jun 2022, 14:08
Reviewer Update
Yaa youhave been in touch with me but still case not resolve i deed what you want me to do when you phone me you said you don't see the rejections off authorization when you reject you must state the reason for rejection because i make a call on yesterday the consultant i get there say i see the rejections but today you want me to call the hospital to state why the reason for rejection hey you playing around with the people on difficult time because you ask me something that you see on you system it time for change now.
Discovery Health's replyOfficial
03 Jun 2022, 15:34Dear Bongokuhle thabani H
We have been in touch with you to answer your additional comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your additional comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Jun 2022, 15:34
Official
Dear Bongokuhle thabani H
We have been in touch with you to answer your additional comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your additional comments.
Regards
Discovery Health Servicing Team
