Mr

I went to hospital at 22:00, 17 March 2024 on a Sunday as I was in a lot of pain and was not sure what was happening. I was disorientated. The ER Doctor then admitted me 01:45 on Monday morning after authorization number was given. I was put on drips and blood tests, etc. were done. The doctor then discharged me on the Tuesday, I was only told on Friday 21 March 2024 that the pre-authorization was declined. The doctor informed me on the Tuesday that he could not find was the problem was. This is not my fault as I was in severe pain and therefore need treatment. They requested test to try to find out wat the problem was. According to Discovery they only give temporarily authorization number after hours. When you admitted in hospital you signed a declaration paper that you are responsible for the account if it's not paid by the medical paid. I was under the impression that the medical aid would have paid the hospitalization account, but they did not and I had to paid the accounts out of my own pocket and some of the tests they took out of my savings account. After numerous contacting Discovery Health do resolve the problem and after disputed they still say that I was just admitted for tests. After 5 months they still declining my application for reinbursing my money. They still declining it after the doctor sent them a letter explaining what the treatment was and why I was admitted at hospital.