DH
DEON H

1 reviews | Active since Jun 2010

21 Oct 2022, 08:21

MOTIVATION COST MORE THAN MACHINE.

FEEDBACK. I am 80 year old pensioner in desperately in need of a CPAP machine, that Discovery refuses to supply. In response to my Hellopeter complaint, they requested motivational reports and I submitted reports from 2 independent specialists, WITHOUT CPAP MACHINE PATIENT DEVELOPS HEART DISORDER THAT IS LIFE THREATENING My monthly premiums is more than R52000 p/m, and the quote of R5123 for a cheapie, not much better than a hairdryer with a faulty heat function from their own designated supplier. This was my first and only claim for a machine after more than 10 years of membership. DISCOVERY REFUSED.

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Replies (2)
Discovery Health
Discovery Health's reply21 Oct 2022, 10:23
Official
Dear  Deon H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply25 Oct 2022, 15:25
Official
Dear Deon H We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team