BV
Barbara V

1 reviews | Active since Aug 2012

15 May 2023, 08:59

MOST PATHETIC MEDICAL AID EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DISCOVERY KEYCARE IS THE WORSE OF THE WORSE OF THE WORSE MEDICAL AID EVER ON SATURDAY THE 13/5/2023 I WAS ADMITTED INTO ROSEACRES WHERE I HAD TO RESUCITATED BECAUSE OF A BEE STING ! MY BP WAS 178/120 MEANING I WAS THIS CLOSE TO A HEART ATTACK AND DISCOVERY KEYCARE REFUSED ADMISSION BECAUSE IT WAS MARKED AS TOXIC SO NOW I AM EVEN A DRUG ADDICT I COULD HAVE DIED AND HAVE A HEART ATTACK .. WE WERE TOLD WE ARE IMMEDIATELY COVERED WE HAVE NO WAITING PERIOD THIS MORNING I HEARD THERE IS A YEAR WAITING PERIOD BEFORE ANY ADMISSIONS CAN BE DONE AND WORSE OF ALL I HAD TO BE TRANSFERED TO A GOVERNMENT HOSPTIAL !!!! SO WHY EXACTLY DO MY HUSBAND PAY FOR MEDICAL!!!!!

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Replies (2)
Discovery Health
Discovery Health's reply15 May 2023, 10:36
Official
Dear Barbara V 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 May 2023, 13:19
Official
Dear Barbara V

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team