MOST *********** MEDICAL AID EVER!!!! DISHONESTY IS WHAT THEY STRIVE FOR!!

In February we had a situation with Discovery Health where we were never informed that the monthly premium will increase just two months after we signed up! It was brushed off with a "we apologise for the misunderstanding". So basically, the client misunderstood the consultant? Which comes down to the point of Discovery Staff stating, in not so many words, that I, the client is stupid! They failed to be honest and I was the one that "misunderstood".

Today, I receive an email from the dentist my son went to, stating that Discovery has informed them that the medical aid was suspended due to non-payment!! I have made payment EVERY single month and even paid the ONE MONTH's shortfall, bringing the account up to date!!

I don't really know what Discovery staff members do all day! This better be fixed TODAY still!!!!