Hellopeter
Share Your Experience
LA
Lillian A

1 reviews | Active since Jan 2016

26 Mar 2018, 08:23

Most ********** service ever

I've been trying to claim for a cash payment since January 2018 and I phoned on the following days ,

6 February 2018 12 February 2018 22 February 2018 22 March 20118

I spoke to 4 service consultants and not 1 of them came back to me and to in form me the reason why the claim hasn't been approve, It's over 4 weeks already since I've submitted the claim . I can't wait to change my Medical Aid.

0
Replies (9)
Discovery Health
Discovery Health's reply26 Mar 2018, 09:59
Official

Dear Miss L Arendse

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

LA
Lillian A's update26 Mar 2018, 12:38
Reviewer Update
I want feedback today still.
Discovery Health
Discovery Health's reply28 Mar 2018, 14:58
Official

Dear Miss L Arendse

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

LA
Lillian A's update03 Apr 2018, 11:21
Reviewer Update
Can you provide a valid email address to send my invoice?
Discovery Health
Discovery Health's reply05 Apr 2018, 11:44
Official

Dear Miss L Arendse

Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team

LA
Lillian A's update05 Apr 2018, 11:48
Reviewer Update
Haven't received anything.
Discovery Health
Discovery Health's reply06 Apr 2018, 12:25
Official

Dear Miss L Arendse

We have tried contacting you to assist with your query, however we were unable to reach you. We have sent you an email with further information.

Regards
Discovery Health Servicing Team

LA
Lillian A's update06 Apr 2018, 12:49
Reviewer Update
There money gone from my savings , over r600?? Contact me asap!
Discovery Health
Discovery Health's reply10 Apr 2018, 12:19
Official

Dear Miss L Arendse

Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team