MOST DISHONEST COMPANY I'VE EVER DEALT WITH - NO CUSTOMER SERVICE!

My fiancé and I decided to sign up at Discovery Health Medical Aid for his son. So when Eunice Khumalo contacted us, we signed paperwork for R990.00 per month. The first month's Debit Order was only taken on the 4th of the next month, to which I canceled my Debit Order instruction to make a manual payment.

Yes, I paid in full every month, however, on the third month with Discovery, they took a debit order from my account AFTER I made a manual payment. They not only took the agreed amount but also R18 more than what was agreed upon.

So I tried calling, with no success. Even though my details are everywhere on the paperwork and I make the payment from MY bank account, they couldn't assist me, because according to them, I've got no relation to the (9-year-old) member.

Emails are ignored. And today I receive an SMS to tell me that the cover was suspended and that I need to make payment.

Discovery Health Medical aid is the most dishonest company I have ever dealt with.

I would just like to warn all that if you decide to go with medical aid, to stay as far away from Discovery as possible!

They will phone you EVERY day to follow up or give feedback before you are successfully signed up with them. Afterward, they'll just ignore and take what they want. This is NOT the way I do business!