PF
Peter F
1 reviews | Active since Jul 2011
03 Jan 2023, 16:23
More pathetic service from Discovery
Have so far spent well over an hour on the phone being pushed from one person to the next. I have a script with a number of items on it. For some reason dating back to when the medication was approved in 2014 I can now only get 1/2 the script at one time and then have to go back to the pharmacy to get the balance of the script 2 weeks later. Discovery cant seem to understand that this is a problem.
I have given up. Please dont waste any more of my time phoning me with more pathetic excuses and justification. I will make my own arrangements.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
04 Jan 2023, 06:32Dear Peter F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply04 Jan 2023, 06:32
Official
Dear Peter F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Jan 2023, 18:15Dear Peter F
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply04 Jan 2023, 18:15
Official
Dear Peter F
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
