Money vs Life

<p>I am a chronic patient and I have been a memeber of the discovery medical scheme since 2013. In March 2017 I had my usual treatment at a local government hospital. The bill for the government hospital amounted to R 4000 from my medical savings. When I enquired I was told that the chronic application had expired a long time and a renewal was needed. I was faced with an hour of been on the phone at my own cost to find this out. I explained to the consultants that as a patient im am not working around with the expiry date of my chronic application stabled to my head and that as a service provider they should have informed me. I was requested to complete the form and notified that the money will be refunded into my medical savings account after five working days of submission. This did not happen instead Discovery rejected the main medication I required for my treatment. I then requested after two months to withdraw from the medical aid, as there was no response. I was then told Ihad to pay in for the medical savings I owed to them. which was my reason for the inital compliant in the first place because they had billed me incorrectly due to the expiration on the chronic form, of which i was not notified about. I later recieved a voice mail message stating that the status of the application for the medication was under review. TO DATE ....STILL NOTHING.I have NOT been recieiving any treatment or medication which requires stricting monitoring on a monthly basis beacuse im still not approved for the medication neither do I have the money returned to my medical savings to have any medical attention. YET THE SCHEME STILL DEDUCTS R 2700 FROM MY ACCOUNT and has no remorse that someone life is on the line.!!!!! so ITS BEEN 6 MONTHS with no answers and who should i hold responsible when my kidney fails? </p>