1 reviews | Active since Jul 2017
MONEY TAKEN AGAIN *******Y
<p>I were a member of Discovery Heatlh from November 2014 up to July 2015. After resigning my membership I did owe some money towards my savings account which I did pay to Discovery.</p> <p>For months after resigning Discovery kept on deducting a premium of R3696.00 Every month I phoned them, and send emails requesting them to stop te debit order. I had to go to the bank and reverse the debit order on my account.</p> <p>It did stop for a couple of months. In January 2017 the money was deducted again and I reversed the debit order AGAIN at my bank.</p> <p>Today yet another debit order of R3696.00 was deducted again. Leaving me embarrassed at a shop when I wanted to buy groceries. My card kept on declining and I had to leave my shopping.</p> <p>Now I have to go to my bank again tomorrow, taking time of from work, to reverse the debit order. AND pay a fee of R50 .</p> <p>The most rediculous part of this whole story, is the premium that is being deducted was the rates for 2015. In January 2016 and January 2017 they had a annual increase in premiums.</p> <p>I am very unhappy with this service. Phoning and sending emails to no avail.</p> <p>Can someone please attend to this matter a.s.a.p and get back to me!!!!!!</p>
Dear Tanjave
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Tanjave
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Tanjave
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Tanjave
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
