CJIS
Complaints JSE Investor Services

1 reviews | Active since Sept 2021

22 Feb 2017, 11:06

Moneep Petersen

<p>My son who is 11 months was diagnosed with Bronchial Pneumonia this weekend. i urgently needed to call into discovery on monday morning and arrange for my account to be in order and to advise discovery that i need to take him to hospital asap.</p> <p>Guess who picked up my call....Moneep Petersen :-)</p> <p>i and amongst the stress both me and my wife were under, this guy took full control of the situation and assisted me... his words were and i quote, dont worry Mr Moodley, i will take care of everything, you just get your son to the hospital and he will call me after a day to check up on my son (Christian)</p> <p>for a father, the only this that matters in life is his children and for me it is my son. i thank you Sir for your professionalism and dedication. i have been in the contact centre industry for almost 15 years now and i have seen some good consultants but you are the best.</p> <p>if you are ever looking for a job, let me know and lets see what i can do!</p> <p> </p> <p>Keep it up for Discovery until you can join me :-)</p> <p> </p> <p>Regards</p> <p>Shadon Moodley</p> <p> </p> <p> </p>

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Replies (1)
Discovery Health
Discovery Health's reply22 Feb 2017, 11:37
Official

Dear Shadon Moodley

It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Moneep. We will be sure to send this to him and his management team.

Regards
Discovery Health Servicing Team