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alexdiegrote A

1 reviews | Active since Oct 2016

21 Oct 2016, 09:50

Momentum is better

<p>I was insured with you guys for 2 years and had medical aid for 4 years, before I left you guys for Momentum. The one claim I had, you failed to cover and exposed me to large external debts.</p> <p> </p> <p>Momentum on the other hand has cheaper premiums for both short term insurance and health with no restrictions. I had a horrible 2 weeks in which they paid out for 2 vehicles as well as a week in ANY hospital unlike your **** restrictions/networks.</p> <p> </p> <p>Please guys, stop *****ing over all your customers and follow the Momentum structure, because you guys really suck.</p>

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Replies (3)
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alexdiegrote A's update21 Oct 2016, 09:54
Reviewer Update

Oh, Ps, i hope you lose the equivalent number of clients as to what my external liabilities were as a result of your horrible service. +- 6 clients premium for about 6 months.

Thanks

Discovery Health
Discovery Health's reply21 Oct 2016, 10:18
Official

Dear shaun-smith

We apologise for the frustration this has caused.

We will contact you to resolve the matter as soon as we can.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Oct 2016, 10:33
Official

Dear shaun-smith

We have been in touch with you to answer your comments.

Regards
Umiksha Maharaj