TS
Trevor S

1 reviews | Active since Dec 2014

15 Jul 2015, 08:07

Mom is in Trauma with heart problems - No Auth

I was woken up this morning to find my mother is having heart problems and can't breathe. I rush her to Entabeni Hospital where she gets treatment. Now doctor wants to admit her as she is unstable but Discovery won't authorise this. Can you believe there is a patient that pays you money and you won't give a Auth when her life is on the line. This is unacceptable. <br> <br> We need authorisation or my mother will not get the help she needs and might end up passing away. Please help

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Replies (1)
Discovery Health
Discovery Health's reply15 Jul 2015, 10:54
Official
Hello TrevorGSmith,

Thank you for your comment.

We are currently investigating and will be in contact with you.

Regards
Danita