TN
Thabisile N
1 reviews | Active since Dec 2016
01 Jul 2024, 17:29
Missing weekly goals
Good day,
I need assistance with my fitness points.
The discovery App has not been syncing my data and thus, I missed +5 weeks of gym workouts. The App only recorded my gym visit but not the actual workout that came with 300 points. This has caused me to lose my weekly plays and also my streak has been affected.
Can someone call me urgently to assist.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
02 Jul 2024, 07:29Dear Thabisile N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Best regards,
Discovery Health's reply02 Jul 2024, 07:29
Official
Dear Thabisile N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Best regards,
Discovery Health's replyOfficial
08 Jul 2024, 16:50Dear Thabisile N
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Best regards,
Discovery Health's reply08 Jul 2024, 16:50
Official
Dear Thabisile N
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Best regards,
TN
Thabisile N's updateReviewer Update
10 Jul 2024, 13:44Hi there,
Yes I have received contact however, my query still has not been fully resolved. Some points are still missing and I don't consider this query resolved as yet.
^TN
Yes I have received contact however, my query still has not been fully resolved. Some points are still missing and I don't consider this query resolved as yet.
^TN
TN
Thabisile N's update10 Jul 2024, 13:44
Reviewer Update
Hi there,
Yes I have received contact however, my query still has not been fully resolved. Some points are still missing and I don't consider this query resolved as yet.
^TN
Yes I have received contact however, my query still has not been fully resolved. Some points are still missing and I don't consider this query resolved as yet.
^TN
Discovery Health's replyOfficial
12 Jul 2024, 13:09Dear Thabisile N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Best regards,
Discovery Health's reply12 Jul 2024, 13:09
Official
Dear Thabisile N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Best regards,