Missing data

Please note no one has called me or directed this I missed out on my game board because all my heath stats are missing when will this be addressed it’s past the 3-5 days you have missed your own deadline can someone call me and sort this out common now

Please note complaints of missing data have been reported in Feb, May, June this is now getting out of hand fix your house. References voided you have missed your own deadline 3-5 days you then close open queries this isn’t the first time now you give us the silent treatment what is wrong at Discovery Health 🤔👀☝🏾. Everytime you update or merge something data goes missing on my profile why does this keep happening 🙄?

Two weeks down the line nothing has been resolved by Discovery they send emails saying it’s resolved when it remains outstanding blatant dishonest liers. The two around time is 3-5 days they close unfinished queries and then send emails they lack professional etiquette they do not even call you even when they are at fault nonsense

Can someone fix this as it’s been a problem since January 2025 I’m now feed up with all the lies and excuses get your house in order

My response is to that very email nothing has been fixed and yet again emails being sent when nothing has been fixed i still have the same problem what is happening at discovery honestly.

Still not fixed

This is the 3rd week no one has reached out and the problem remains pertinent. Discovery the silence is loud no one bothers informing or updating queries

Nothing gets resolved one must log multip**** queries some get cancelled yet the issue isn’t fixed. You get emails with nothing m, no one calls, they say it’s escalated nothing changes then you get told someone will be in contact, then a response on Hellopeter lying yet again. A query should take 3-5 days yet after 3 weeks there is silence what is wrong with Discovery problem solving skills is zero

Why bother sending silly useless correspondence when you don’t know what the issue is or how to resolve this honestly this is a waste of time STILL NOT RESOLVED beyond you own stipulated timelines is anyone home clearly not

A month later the same query which was closed has not been resolved. No one bothers calling you just get useless emails nothing is happening no one finds out what the issue is yet the query resolution is 3-5 days now here we are 30 days later. No SOLUTION No PHONE call No EXPLANATION clearly discovery has no ideas how to fix this 👀

Just followed up and no one know about my query yet it’s been outstanding for over 30 days no resolve no call now the query is missing what is happening at Discovery no feedback just lies this is diabolical

No no no that’s a blatant lie stop sending messages which mean nothing on Hello Peter. Isn’t ironic that Discovery refuses to find a solution for their own problems. You have missed you own deadline and yet cannot fix the problem or provide adequate solutions in the interim.

Your email is not a sufficient response as you have not provided how I must work around it I cannot be out of pocket because of a discovery issue I don’t see how this is my problem to solve. Since I have my free visits why don’t you issue them so I can use them l. Discovery cannot expect me to disburse money on behalf of discovery that is preposterous to state and even comprehend. Fix your issues I am not here to be put from pillar to post as your house in disarray fix your problem your response lack any comprehension of the inconvenience your incompetence and inefficiency bring it’s a Discovery problem not mine Fix it and give me a solution in the interim that works which makes you Discovery pay and reimburse me for what I should already have available at my disposal.

Discovery solution to fix their error is a good will voucher yet they have failed to fix and error for over two months and then advise they have done nothing wrong 😑. You deny a customer access to something they have paid for and then turn around and say pay first and we will reimburse you shocking. When Discovery wants the customer to be a bank and fork out their cash for a Discovery problem which they are aware. Not only is it distasteful to say the least your offer a goodwill gesture when you are wrong but do not want to admit guilt you want to force customers to accept your offers under duress to appease them get a backbone.

NOT ACCEPTABLE response