1 reviews | Active since Jul 2016
Mismanagement of Funds!
I have a huge concern with the blatant disregard that Discovery has of late with paying out claims without validation. In June I contracted COVID. Discovery paid a GP R 2000 for COVID care when the only contact that I had with this practice was to speak to the practise manager for a total of 9 minutes over a period of 2 days. This equates to R 222.22/minute! This very same practise then spoke to my son in the parking lot for all of 6 minutes. The charge R 493.60. Cost / minute R 82.26. Paid by Discovery. My other son was then admitted to hospital , only his specialist had any contact with him. Discovery paid a claim for a another Dr who had no contact at any point with my son R 635.10. At best, all the Dr would have done was poke his head into the room. Cost per minute R 127/minute. All of the above is done without question by Discovery. I am still having to fight them to reverse the above charges daily. What of members that do not check their claims statements. How much more money has Discovery wasted on non-claims. When Discovery raise our premiums by 200% this is why! The irony: not one of my COVID meds were covered by their special fund, I had to FIGHT to get back the R 850 for a positive COVID test and when requiring a scope etc. the member is to pay R 6000 up front before Discovery will approve it. #getyourprioritiesright Discovery #shockedbeyondwords
