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Sharta S

1 reviews | Active since May 2017

29 May 2017, 07:32

Misleading and very dissapointing

<p>In the beginning of April I was involved in a motor vehicle accident. Whilst in the trauma dep at umhlanga hospital, I viewed the discovery brochure which said that emergencies were covered, regardless of admission. Today However I sit with a bill stating that the services I received were not covered. And these are supposedly depts I must pay. What sort of misleading service is this? Very disappointed </p>

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Replies (2)
Discovery Health
Discovery Health's reply29 May 2017, 09:45
Official

Dear Sharta_s

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply31 May 2017, 14:45
Official

Dear Sharta_s

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team