NM
Nonhlanhla M
1 reviews | Active since Apr 2012
07 Apr 2016, 17:48
Misinformed / Incompetence / Bad Service
If I had a crystal ball to predict that I'll be speaking to another airhead I'd probably drop the call before engaging with any of your Client Services / Preauthorisation department agents. Incompetence is an understatement. I've been trying to resolve a claim from January refer to the following reference numbers *** & *** and to top it all I got a call from someone asking me to rate that disgusting service - how pathetic
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Discovery Health's replyOfficial
13 Apr 2016, 11:58Hello mlotshwan3,
Thank you for your comment.
We have confirmed that you have been contacted and your query resolved. Your claim has been processed and the payment made to the bank details we have on system. This will reflect with 5 working days.
Regards
Norman
Thank you for your comment.
We have confirmed that you have been contacted and your query resolved. Your claim has been processed and the payment made to the bank details we have on system. This will reflect with 5 working days.
Regards
Norman
Discovery Health's reply13 Apr 2016, 11:58
Official
Hello mlotshwan3,
Thank you for your comment.
We have confirmed that you have been contacted and your query resolved. Your claim has been processed and the payment made to the bank details we have on system. This will reflect with 5 working days.
Regards
Norman
Thank you for your comment.
We have confirmed that you have been contacted and your query resolved. Your claim has been processed and the payment made to the bank details we have on system. This will reflect with 5 working days.
Regards
Norman