Misguided information on the network dr on the website and then they are not ?

This product is no good - My wife went to claim for the first time, for optometrist just to walk out the optometrist to be told they will only be covering 300 of a 2000 bill .. ????? she used the network guide on the site ? and phoned to confirm they said yes.. Please can discovery get back to her as this will result in her cancelling her plan altogether ***.

We even phoned to confirm one of them said they do not support the discovery plan but yet they are on the guide . very bad service.. And then the one that said they are on the network neither were they so what now .