Miscommunication and negligence

<p>Discovery , the customer journey experienced while attempting to resolve the completion of a new application process, has been tedious and intolerable. Countless looping of inconsistent information and negligence of consultants to follow through with resolving this application is unacceptable.Yandisa M has neglected to follow through on actioning anything she assured me of actioning, on a recorded line. Amber L , although offering a better service neglected to follow through on my prior communication with Yandisa and lacks professional written s****s. A resolution is in order here, an employee with an efficient level of competence is required, this unending loop of negligence is delaying this application.Remedy this inefficient journey and unacceptable looping.</p>