FB
FARHAAN B

1 reviews | Active since Jul 2016

22 Aug 2018, 22:47

MILKING MEMBER IN RETURN FOR WATER

DISCOVERY HAS NO CONCERN FOR MEMBERS HEALTH TAKING ALMOST 9 DAYS TO RESPOND TO A REQUEST FOR PMB FUNDING FOR A PREVIOUS PMB APPROVED CONDITION. THUS THEY DO NOT CARE TO CONTACT THE MEMBER OR INFORM ON THE RESPONSE . DISCOVERY IS JUST A MONEY MAKING SCHEME SEEKING WAS TO DECLINE CRITICAL CARE. JUST LIKE THE BIOPLOAR PATIENT THAT WENT TO COURT AND WAS RULED IN FAVOR. NO SYMPATHY FOR MEMBERS THEY ARE SRELY DESERVEING OF NOT BEING THE TOP MEDICAL AID IN SA ANY MORE.

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Replies (2)
Discovery Health
Discovery Health's reply23 Aug 2018, 09:07
Official

Dear dare2dream

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Aug 2018, 14:52
Official

Dear dare2dream

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team