LH
Luda H

1 reviews | Active since Oct 2010

06 Aug 2016, 05:49

MESSING UP MY MEDICAL AID TRANSFER

<p>-WRefNo# ********** 533#- -MailRef# ********** 472#- -MailRef# ********** 401#- -MailRef# ********** 742#-</p> <p> </p> <p>4 references later, and many days later with no end in site for a simple transfer of my medical aid onto my spouses medical aid. Vitality does not even show, can not log into my profile!</p> <p> </p> <p>I am at the point of cancelling all my policies with Discovery!</p>

0
Replies (2)
Discovery Health
Discovery Health's reply08 Aug 2016, 06:04
Official

Dear LEH

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Aug 2016, 12:21
Official

Dear LEH

We have been in touch with you to answer your comments.

Regards
Bradley