1 reviews | Active since May 2016

20 Feb 2025, 23:01

Mental health. Last priority

I am one of THE BIGGEST Discovert Cheerleaders! From their Banking, to Insurance to Medical Aid.

Though I am once again let down by Medical. When it comes to mental health. There are zero ticks given. I have enrolled in their useless programs, weeks ago I might add. I am yet to be contact by some random coach. Their mental well being sleep whatevs it’s called an absolute joke.

I need to physically sit down and speak with a professional at the moment. Do you think I can…

Well that is still to be determined. On top of that. I have a tumor and guess what… I need to pay for a urologist visit as this is not covered by the plan. Though to my knowledge this is a PMB.

I am so disappointed in Discovery for the above. My mental health is in shambles and what used to aid me does not give 2 ticks anymore. Just direct me to an app!

0
Replies (2)
Discovery Health
Discovery Health's reply21 Feb 2025, 06:28
Official
Dear Kyle V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Feb 2025, 15:41
Official
Dear Kyle V

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team